Last updated: 18-April-2025

At Brands Paradise (brandsparadise.com.au), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, register an account, and make purchases. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information We Collect

We collect personal and non-personal information to provide and improve our services, including:

Personal Information

  • Name
  • Email address
  • Billing and shipping addresses
  • Phone
  • Payment details (processed securely via third-party gateways)
  • Order history
  • Account login credentials 

Non-Personal Information

  • IP address 
  • Browser type and version 
  • Operating system 
  • Pages visited and time spent 

Referring site and exit pages

How We Collect Your Information

Your data is collected when you:

  • Register for an account 
  • Place an order 
  • Subscribe to our newsletter 
  • Contact us via forms or email 
  • Browse the site (via cookies and analytics) 

Use of Information

We use your information to:

  • Process and fulfill your orders 
  • Communicate with you about your account or orders 
  • Provide customer support 
  • Send promotional emails (you can opt out anytime) 
  • Improve website functionality and user experience 
  • Comply with legal obligations

Payment Information

We do not store or have access to your full credit card details. All transactions are securely processed via trusted third-party payment gateways (e.g., Stripe, PayPal), compliant with PCI DSS standards.

Sharing of Information

We may share your information with:

  • Third-party service providers (e.g., payment processors, couriers, email marketing platforms) 
  • Legal authorities when required by law 
  • Analytics and marketing partners (non-identifiable data) 

We do not sell your personal data to third parties.

Cookies & Tracking Technologies

Brands Paradise uses cookies to:

  • Remember your preferences 
  • Keep you logged in 
  • Analyze site usage and improve performance 

You can manage cookies via your browser settings.

Data Storage & Security

Your data is stored on secure servers hosted in Australia or internationally (where required), with strong security measures in place to prevent unauthorized access, disclosure, or misuse.

Your Rights

You have the right to:

  • Access, correct, or delete your personal information 
  • Withdraw consent for marketing communications 
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) 

To request access or make changes to your data, please contact us at [insert contact email].

Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated date.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Email:admin[at]brandsparadise[dot]com[dot]au
Mail: Brands Paradise,7/28 Vore St, Silverwater NSW 2128

Phone: (064) 469724754